We develop lasting relationships with our patients. We often hear from our patients how DOC has helped them.
We thank you for your kind words and here are some of our favorites:
This gift and note was received by one of our customer service representatives in appreciation for her timely attention to the patients’ needs.
Thank you so much for your help and kindness. It really was appreciated. You’re on in a million. Again, thank you!
My husband, Joseph Frankel, has been with Doctors On Call for more than 1 year. Joe is 95 and has many health problems. A few of them are anemia, short term dementia, chronic renal insufficiency, advanced glaucoma and chronic constipation. He also falls frequently and cannot walk. I cannot get Joe into a car.
We are pleased with the caring and professionalism of your staff. Your physician assistants, nurse practitioners, doctors and secretaries have been most helpful.
We especially appreciate Ms. Sherine Browne (Doctor of Nursing Practice). She is most careful and conscientious. She often reschedules her day to change Joe’s suprapubic catheter in our home. The catheter periodically clogs. I am most grateful for her diligent work. This has enabled me to avoid many visits to overcrowded emergency rooms and has made Joe and me less frantic.
Again, thanks for the work of your excellent staff. Thanks for having Ms. Sherine Browne on your staff.
Listen to the thank you message that Barabara Forman left.
Today I received a call from one of our patients. She wanted for everyone to know how grateful she was for DOC. She stated that Boris Bobyr was excellent. He was the best provider that could have been sent to her. He was kind to her with so much knowledge he made her feel so safe to know that he will be caring for her from now on. Once again she stated thank you DOC for having Boris Bobyr part of your team.
I just wanted to let you know how much I appreciate your service. Being home bound and truly not able to get to the Doctor was horrible and not at all healthy. I have been treated by Dr. Sherine Browne who is kind, knowledgeable and very respectful. I was worried as my house is not the greatest however she was very kind. Thanks for having this service. Without I would not be able to receive treatment.
Hello, just want to tell you about my experience with Doctors on Call. Your staff of medical doctors are awesome, they took care of my mother for over 20 years, it started in 1993 with Dr.Oakes, Dr.Rohe and ended with Dr. Tariq Waseem and Dr Scuilla, medical and foot care was excellent, I have recommended your offfice and still do to many people and friends, my mom passed away 3 yrs ago, she was 99 yrs old, your staff was so caring with her, never had a problem in all those years including the telephone service, very nice, polite and helpful, Thank you so much for all you do and did for my mother.
– Her daughter
I just wanted to give Elizabeth Delacruz from DOC a little recognition. She worked very hard on Friday and was able to get a provider to see my patient on Friday for an expedited visit. She said they were super booked because of the storm, but somehow she got her to be seen.
– Social Worker Care Manager, HealthFirst
I am writing this letter to inform you of the excellent service I received from Dr. Davia as a follow up visit. I became ill with a bad leg infection causing great pain, leaving me on bed rest. I telephoned Doctors on Call when the pain became unbearable. Dr. Davia, was sent to me as the visiting physician to my home in Brooklyn, New York. I was very impressed by the patient history, medical history, and complete physical examination given by the doctor. He was very through with an excellent bedside manner. I was given a diagnosis along with medication and treatments to apply to the infected area of the leg. I must say within a few days I was back up on my feet, feeling fine. I sincerely, thank Dr. Davia for his excellent treatment.
– Mr. R., Brooklyn
I was very pleased to find out that you have been working with my father. May I again express appreciation for all that you have done to help him maintain reasonably good health and wellness…If I want a home visit I hope to call on you to see me. I know I would be in good and capable hands. More medical professionals like you would be a blessing. Thank you for all you do.
– David, Staten Island
I am writing to express my gratitude for the service and care that Dr. Gordon has been providing my husband. He has visited twice since his discharge from hospital and he has been extremely helpful in many ways, answering questions, giving me support and advice, and even making arrangements for much needed equipment that would aid my husband’s recovery. Such kindness and true calling need to be acknowledged.
– Mrs Phillips, Manhattan
Doctors on Call has been wonderful in helping us tend to our mother. Services are wonderful and when appointments are arranged by the caring staff, they come on time- for x rays, to take blood, or just a follow up visit!
– Lia & Daniel, Brooklyn
Estaben, thank you on behalf of myself, my family, and Martha for taking such good care of my Dad during the last few months of his life. Your kindness and respect towards him were felt by all of us who watched your interactions. It is difficult watching someone…struggle and become weak…You helped make the process more bearable and understandable for me, and for that I am tremendously grateful.
– E.K., Connecticut