Frequently Asked Questions

If you would like to schedule an appointment with one of our medical providers, please contact Doctors on Call at 718-238-2100 or click here. Please have your insurance coverage information readily available.

Once you have scheduled your initial appointment, we ask that you complete the relevant new patient forms to allow providers more time to focus on your medical care. Please submit these forms within 2 – 3 days of scheduling an appointment. If you have any questions please give us a call at 718-238-2100.

Our medical providers will then visit your home at the scheduled day and time. Please make sure to prepare all your medications, vitamins, home remedies, and prescriptions; copies of medical logs and test results; any hospital discharge papers and patient summaries. During the initial visit, our team will perform a comprehensive physical examination and include any necessary diagnostic and medical testing including blood work, EKGs, x-rays, ultrasounds, and ECHOs. They may make recommendations for patients to visit a specialist or for follow-up appointments.

Our medical providers aim to ensure that the patient is comfortable and receives the highest level medical care in the comfort of their own home.

You can schedule an appointment 7 days a week, 8am – 6pm.
Simply call Doctors on Call at 718-238-2100, or click here to request an appointment online. We will respond to your request within 48 hours.

Please do not use our online form if you have an urgent medical problem or need to re-schedule an existing appointment.

Home visits are available 7 days a week, 8am – 7pm.
Five boroughs of New York City, Long Island, and Lower Westchester.

The Doctors on Call team consists of experienced multilingual doctors, nurse practitioners, and physician assistants. All our nurse practitioners and physician assistants are board certified. They are specially trained and certified to provide comprehensive medical care, including examining and diagnosing patients and prescribing medications, in addition to performing diagnostic testing such as blood work and x-rays at home.

What in-home services and testing are provided?

  • Comprehensive physical examination
  • Personalized care plan
  • Medication management
  • Labs, x-ray & ultrasound testing
  • Care coordination with home care agencies, specialists, wound care, community resources and others
  • Ongoing follow-up visit as needed
  • Behavioral health screening and management
  • Immunizations and vaccines
  • Podiatry
A Doctors on Call provider is available 24/7 including evenings, weekends, and holidays to answer any urgent questions and/or concerns. Simply call us at 718-238-2100.
Please call 911 with any immediate life threatening conditions such as chest pain, shortness of breath or head injuries with loss of consciousness. It is also important to notify Doctors on Call at 718-238-2100 as soon as possible with details about all emergency room visits and/or hospital admissions.
Upon scheduling your first appointment, Doctors on Call customer service will inform you of any deductible and/or copayment which may apply. Medicare may require you to pay a copayment/deductible. Feel free to call our office at 718-238-2100 with any questions.
Please call us at 718-238-2100 about a week before you run out of your medications. Always report any medication side effects.